This spring we did the unglamorous thing: we rebuilt the plumbing so everything after it could move fast.
One architecture, fifteen formats
Every file type Fily accepts now flows through the same pipeline skeleton — extract, enforce, deliver — with format-specific codecs at the edges and shared QA steps in the middle. A fix to number normalization lands in every format at once. A new format is a new codec, not a new product.
Images and scans became first-class
Photos of documents, faxes, low-resolution scans: the image QA pipeline normalizes them, extracts text block by block with layout awareness, and routes them through the same translation and QA steps as any digital file. The 150-DPI fax a hospital sends at 5pm is a supported input, not a support ticket.
Audio hardened for production
The transcription branch got production discipline: better speaker handling on multi-speaker recordings, fidelity modes for legal verbatim work, and delivery into client DOCX templates so transcripts land formatted, not raw.
None of this is a feature you click. All of it is why the features that came after shipped in weeks, not quarters.
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