Healthcare · HIPAA-ready
Translation for healthcare. Built for HIPAA and medical accuracy.
Medical records, patient communications, clinical documentation, and audio interpretation — translated with strict terminology enforcement and audit trails your compliance team can stand behind.
Who uses Fily for healthcare
Health plans, hospital networks, medical translation LSPs, and healthcare communication agencies that move medical content across languages. Our customers translate member communications, discharge instructions, clinical notes, deposition recordings, and scanned medical records for diverse patient populations.
What hurts today
- Medical terminology requires hard enforcement — "acetaminophen" not "paracetamol" depending on market, brand names like Tylenol vs Tylenol PM are non-negotiable.
- Member-facing communications cite forbidden terms by health plan brand guidelines that must be replaced consistently.
- Scanned PDFs of insurance forms, ID cards, and medical records dominate the input pile — OCR-then-translate has to work, not fail silently.
- Audio recordings of patient interviews need transcription + translation with verbatim option for legal review.
- Auditability matters: regulators and clients want segment-level QA on every delivery.
How Fily fits this workflow
Glossary enforcement that mutates output
Brand-specific terminology (drug formulary names, internal product nomenclature) is enforced in the target, not just flagged. Forbidden terms get replaced automatically per cascade rules at organization → client → subclient level.
Dual-backend OCR for medical scans
Scanned insurance cards, ID documents, and faxed medical records run through a vision-language OCR with automatic backend failover. Low-resolution legacy fax scans (~150 DPI) still parse with confidence flagging in the QA report.
Audio transcription with verbatim mode
Patient interviews, depositions, and informed-consent recordings get diarized transcription. Verbatim mode preserves "um", false starts, and pauses for legal use.
12-step QA report attached to every delivery
Auditable HTML report your QA team or your client's compliance team can stand behind — per segment, per pipeline step.
HIPAA-ready handling
TLS in transit. No model training on your content. Files auto-purge after configured retention. On-prem deployment available for highly sensitive workloads.
Formats this industry usually translates
All ship through the same 12-step QA pipeline.
Ready to test it?
Upload one file. See it come back. No card. No demo form.